Terms of Use and Participation for Shopping in the go2market Supermarket

Stand: Dezember 2021

The following General Terms and Conditions (hereafter referred to as "Terms and Conditions of Use and Participation") of Go2Market GmbH, FN: 536006 w, Liniengasse 11, 1060 Vienna (hereafter referred to as "go2market") regulate the legal conditions and requirements for the

• registration as an interested party for the go2market supermarket • use of the online platform at https://go2.markets as well as its sub-sites go2market.at and go2market.de • acquisition of memberships for the go2market supermarket • participation in the projects offered by go2market, which offer the User the opportunity to test and evaluate products from participating companies (hereafter "Industry Partners") (hereafter "go2market Projects"), for the duration of the respective membership.

1. Scope of these Terms of Use and Participation

These Terms of Use and Participation apply to the contractual relationship with go2market regarding the

• Registration on the go2market platform and use of the go2market supermarket within the scope of temporary memberships,
• Use of the go2market platform at https://go2.markets - Participation in go2market projects

2. Registration on the go2market Platform, Use of the Platform and Obligations of the user

(1) The offers of go2market, the go2market platform and the offered services as well as the participation in go2market projects are exclusively available to members of the go2market community. The acquisition of temporary memberships for the use of the supermarket and for the participation in go2market projects requires to register as a user on the go2market platform and to create a user account (hereafter "go2market account"). (2) The following conditions apply to the registration:

• Registration as a user is only possible for natural persons who are at least 18 years old and have full legal capacity. The use may only be for private, non-commercial purposes (i.e., only for purposes that can predominantly neither be attributed to the commercial nor the independent professional activity of the User). • Each user is obliged to provide complete and correct data during registration and to provide truthful information. The information provided during registration must be kept complete, always correct and up to date for the duration of the user contract. • Only one person may create and use a go2market account for each household. Multiple registration and/or registration on behalf of third parties is not permitted. The user may not allow third parties to use his/hers go2market account.

• The User will be assigned the password chosen by him/her during registration. The User must always keep his/her password secret and ensure that it is not accessible to third parties. The User shall inform go2market immediately in case of unauthorized use of the go2market platform using his/her go2market account. • Go2market expressly reserves the right, in the event of a violation of the above obligations by a User, to delete the go2market accounts registered by this User • in whole or in part - and to exclude the User from registering for the go2market platform for the future. • Go2market is not obliged to register the User and is free to accept a registration as well as the purchase of memberships or to reject it without giving reasons.

(3) In order to send a registration request, these terms of use and participation must be accepted. The user will be requested to do so during the registration process. The receipt of the registration request will be confirmed electronically. This does not constitute acceptance of the offer to conclude a contract. This confirmation merely serves to inform the user that his/her registration request has been received.

(4) After the go2market account has been created during registration, the User - provided that he/she is approved by go2market as a contractual partner - will receive a confirmation e-mail at the e-mail address provided by him/her with an access code to verify his/her e-mail address and to activate his/her personal go2market account. Upon confirmation of the e-mail address, the go2market account is activated and the framework agreement between the User and go2market based on these terms of use and participation comes into effect (hereafter referred to as "Framework Agreement"). Based on this framework agreement, the User can then acquire temporary memberships in accordance with the capacities and free places.

(5) The communication between go2market and the User during the ongoing contractual relationship may - unless otherwise expressly required by law or in these Terms of Use and Participation - also take place electronically. In this context, the User agrees to the electronic transmission of notifications about Memberships becoming available, available go2market Projects, contract amendments as well as other communication concerning the contractual relationship to the e-mail address provided by the User to go2market.

(6) In order to be able to use the services on the go2market platform to the full extent, the User must use the latest (browser) technologies or enable their use (e.g., activation of JavaScript, cookies, pop-ups). If older technologies are used, the User may not be able to use the services of go2market to the full extent.

(7) The User undertakes to use the Services provided by go2market in accordance with their intended purpose and not to misuse them and to refrain from actions that harm or endanger go2market or the industry partners (contractual partners of go2market) when using them.

(8) Irrespective of any consequences under civil and criminal law, the User shall indemnify and hold go2market harmless for any damages - of any kind whatsoever - resulting from the violation of the User's obligations under this Agreement (but in particular under clause 2. of these Terms and Conditions).

3. Memberships for the go2market Supermarket

(1) Each User is entitled to acquire temporary memberships for the use of the supermarket during the term of the framework agreement (item 4). The User acknowledges that the number of memberships is limited. There is no entitlement to acquire a membership. go2market informs the User about memberships that become available.

(2) Die Mitgliedschaften können – vorbehaltlich ihrer Verfügbarkeit – für 3, 6 oder 12 Monate erworben werden. Der Vertrag über eine Mitgliedschaft kommt mit der Bestäti-gung der Bestellung durch go2market zustande. Ab diesem Zeitpunkt steht dem Nutzer, wenn er Verbraucher ist, das Rücktritts- bzw. Widerrufsrecht zu. Die Mitgliedschaften werden deshalb frühestens 14 Tage nach dem Zustandekommen des Vertrags über die Mitgliedschaft freigeschalten. Mitgliedschaften, die vor dem 15. eines Monats gekauft werden, werden im Folgemonat aktiviert. Ab dem 15. eines Monats aktiviert sich die Mitgliedschaft erst am 15. im Folgemonat. Der Bezug von Waren ist dem Nutzer erst nach erfolgter Freischaltung möglich. Der Vertrag über eine Mitgliedschaft wird für die vom Nutzer gewählte Dauer von 3, 6 oder 12 Monaten ab dem jeweiligen Freischaltungszeitpunkt abgeschlossen und endet nach dieser Laufzeit automatisch, ohne dass es einer Kündi-gung bedarf. Der Rahmenvertrag mit dem Nutzer bleibt bis zu einer gesonderten Kündi-gung bestehen.

(3) The user fee to be paid by the user for the membership amounts to € 16.90 (monthly for three months) / € 14.90 (monthly for six months) / € 12.90 (monthly for twelve months), in each case including VAT, depending on the term of the membership. This amount must be paid in advance for the entire duration of the membership. Payment can be made via PayPal®, VISA, Mastercard, immediate bank transfer or Stripe.

(4) During the term of a purchased membership, the user is entitled to purchase goods up to a value of € 55, - incl. VAT free of charge in person at the go2market business locations (1060 Vienna and 50933 Cologne) during opening hours. This right is not transferable. Per product, the dispensing quantity in the supermarket is limited to one packaging unit per user. If a user does not use the article quota of a month or does not use it completely, it expires and cannot be redeemed in a subsequent month. The product range offered does not include sample or reject goods, but exclusively branded articles free of defects. In exceptional cases, articles from abroad - possibly with foreign language packaging - can be found in the assortment. The articles are sold according to availability. There is only a limited contingent available per article per month, so that go2market does not guarantee that the user will receive the desired product in any case. In any case, the User has the possibility to purchase different products from go2market every month for a value of € 55, - incl. VAT.

(5) If the User explicitly declares his/her willingness to participate in market research commissioned by go2market's industry partners with regard to individual products by means of online questionnaires (in the case of a so-called "DeepDive" project) and fulfills this obligation by filling out the questionnaire(s) seriously, completely and truthfully, the User shall be entitled in the following month to purchase additional items worth € 5.00 incl. VAT per "DeepDive" and, for each questionnaire completed by him or her in full for participation in individualized Short-checks, the User receives additional items worth from € 0.25 euro cents incl. VAT under the otherwise unchanged terms and conditions of this Agreement. The exact value of the credit depends on the scope of the survey. This provision shall only come into effect if the following month is still within the term of the membership.

(6) The complete and timely receipt of the respective usage fee by go2market in accordance with paragraph (4) is a prerequisite for the use of the go2market platform, the participation in go2market projects, the visit of the go2market supermarket and the purchase of goods in the supermarket as well as the use of other services of go2market by the User.

4 Duration of the Framework Agreement, Termination

(1) The framework agreement with the User is concluded for an indefinite period. It may be terminated by either party by giving four weeks' notice to the last day of the month. In the event of termination of the framework agreement, the rights and obligations arising from a membership acquired on its basis shall remain in force for the respective remaining term.

(2) The right to extraordinary termination for good cause remains unaffected. An extraordinary reason for termination for go2market exists in particular if the User violates provisions of the User Agreement. Termination by go2market must be in writing (e-mail is sufficient).

5. Instruction about the right of Withdrawal or Revocation

Right of Withdrawal

Sie haben das Recht, den Rahmenvertrag und die einzelnen Verträge über Mitgliedschaften binnen vierzehn Tagen ohne Angabe von Gründen zu widerrufen. Die Widerrufsfrist beträgt vierzehn Tage ab dem Tag des jeweiligen Vertragsabschlusses (siehe Punkt 2 (4) bzw. Punkt 3 (2)).

To exercise your right of withdrawal, you must send us

Go2Market GmbH
Liniengasse 11
1060 Vienna
office@go2.markets
Go2Market GmbH
Aachener Straße 519
50933 Cologne
office@go2.markets

by means of a clear declaration (e.g., a letter sent by mail, fax, or e-mail) about your decision to revoke this contract. You can use our model withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the Revocation

Wenn Sie den Vertrag widerrufen, haben wir Ihnen alle Zahlungen, die wir von Ihnen erhalten haben unverzüglich und spätestens binnen vierzehn Tagen ab dem Tag zurückzuzahlen, an dem die Mitteilung über Ihren Widerruf dieses Vertrags bei uns eingegangen ist. Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser Rückzahlung Entgelte berechnet. Haben Sie verlangt, dass die Dienstleistungen während der Widerrufsfrist beginnen sollen, so haben Sie uns einen angemessenen Betrag zu zahlen, der dem Anteil der bis zu dem Zeitpunkt, zu dem Sie uns von der Ausübung des Widerrufsrechts hinsichtlich dieses Vertrags unterrichten, bereits erbrachten Dienstleistungen im Vergleich zum Gesamtumfang der im Vertrag vorgesehenen Dienstleistungen entspricht. Nach Ausübung des Widerrufsrechts ist ein Einkauf im Supermarkt nicht mehr möglich.

Note: You do not have a right of withdrawal/cancellation from a purchase of goods in the Go2Market supermarkets, because you are buying on the spot in the store.

6. Data Protection/ Personal Data

(1) go2market is aware of the need for protection of personal data and pays attention to the protection of the privacy of the Users when collecting, processing, and using personal data. The details on the handling of personal data can be found in the Privacy Policy and Cookie Policy.

(2) The user acknowledges that his contents concerning the evaluation of articles may be passed on in anonymized form to the respective industry partner supplying this article.

(3) The User is solely responsible for the contents transmitted by a User to go2market, in particular for their correctness, completeness and legality.

7. Limitations of Liability

(1) go2market is liable without limitation for damages in case of intent or gross negligence, but not in case of slight negligence.

(2) The aforementioned limitations of liability apply to all claims for damages, irrespective of their legal basis, with the exception of claims for damages in case of (i) injury to life, body or health, (ii) assumption of a guarantee (in this respect, the regulation on liability resulting from the guarantee applies, provided that the guarantee contains a corresponding regulation), (iii) fraudulently concealed defects, and (iv) violations of the Product Liability Act.

(3) The aforementioned limitations of liability shall also apply in the event of any claims for damages against organs, employees, representatives or vicarious agents of go2market.

(4) On the go2market platform commercial content, advertisements and commercials are also published based on go2market's own contracts with the advertisers/advertisers. These contents do not represent binding offers of go2market but are offers of third parties. Go2market is not a contractual partner for any contract conclusion with third parties based on this. The User cannot assert any claims against go2market in this respect.

8. Change of these Terms of Use and Participation

(1) go2market reserves the right to change these terms of use and participation at any time. The amended terms and conditions shall be published on the go2market platform at least six weeks in advance together with the intended commencement of their effectiveness and shall be announced to the Users by e-mail. The changes will come into force unless the User terminates the framework agreement and, if applicable, his membership by e-mail to office@go2.markets at least one day before they come into force. In this case, any user fee paid in advance will be refunded on a monthly and aliquot basis. Go2market will specifically inform the Users about the importance of their behavior at the beginning of the period provided for the termination.

(2) Changes that exclusively benefit the Users shall become effective immediately upon their announcement.

9 Severability Clause, Applicable Law

(1) If one or more provisions of these Terms and Conditions of Use and Participation are or become invalid in whole or in part, or if these Terms and Conditions of Use and Participation contain a loophole, this shall not affect the validity of these Terms and Conditions of Use and Participation in other respects, unless adherence to these Terms and Conditions of Use and Participation would represent an unreasonable hardship for one of the contracting parties.

(2) These Terms and Conditions of Use and Participation shall be governed exclusively by Austrian law, to the exclusion of the UN Convention on Contracts for the International Sale of Goods and the international reference standards, insofar as these refer to law other than Austrian law.

10. Contacting

If you have any questions or suggestions regarding these Terms of Use and Participation, please contact us as follows:

Go2Market GmbH, Liniengasse 11, 1060 Vienna, Austria.
E-mail: office@go2.markets